Is my data safe?
Passwords are hashed and never recoverable, payment keys are encrypted, and each business's data is isolated at the query level.
Passwords are hashed with BCrypt, which means nobody — including us — can read them back. If you forget one, it is reset, not looked up.
Your payment provider keys are encrypted before they are written to the database, so even a stolen copy of the database does not hand anyone the ability to charge into your account.
Every query is scoped to one business, so another Klaar customer cannot see a single row of your data, and neither can their staff.
We never see card numbers at all: payments happen on the provider's own page. Your bank details are shown on your invoices because you put them there, but we have no access to the account itself.
If not, the assistant in the corner can dig further, or a person will pick it up by email — Mon to Fri, 08:00 to 17:00 SAST.